Refund policy
Read all return and refund policies
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at zafiabbaci@gmail.com. Please note that returns will need to be sent to the following address: [4727 Artesia blvd 107 Lawndale CA]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at zafiabbaci@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at zafiabbaci@gmail.com.
We accept returns within 7 days of delivery. Items must be unused and in original packaging. To start a return, contact us at [zafiabbaci@gmail.com]. Refunds are processed within 5–7 business days after we receive the item. Sale items are final sale. Shipping costs are non-refundable.
All Phone Sales Final – No Returns or Warranties
All phones and devices sold are sold as-is. We do not offer warranties, returns, or exchanges. Once a purchase is complete, it is final.
Please review all product details, photos, and condition descriptions carefully before purchasing. If you have any questions about a device's condition, contact us before buying.
We are not responsible for any damage that occurs after the sale.